Understanding Adoption Barriers to Collaboration, Part 1

Cisco Canada Blog

This is the third post in my Collaboration Insights series, and since effective collaboration eludes so many companies, I wanted to examine the barriers to adoption. Despite the widespread availability of so many applications that enable collaboration, the results often fall short. While it’s easy to blame this on the technology being complex and/or costly, or limitations on the network/IT side, there are other factors at play. One such factor is tying collaboration to business outcomes, something you might not have considered.

Generally speaking, the easier something is to use, the more often people will use it. The same is also true when the benefit is clearly understood. Think about the telephone – everyone knows how to use it, and the benefits are clear. The same can be said for most communications applications, such as email, messaging, many forms of conferencing and even fax. They’re all easy to use, and…

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