[tc_dropcap]Everywhere you turn these days, companies are being challenged to transform, innovate and think like a designer.[/tc_dropcap]
The problem is it’s not an easy undertaking to change the way a large organization operates. Real initiative gets bogged down in politics, hierarchical thinking and institutional inertia. Change requires more than inspiration. It takes hard work — and often the skill of a used car salesman to sell your idea to a reluctant C suite.
Some companies have forward-looking leaders who encourage this type of behavior. I wrote recently about Vishal Sikka’s attempts to instill design thinking at Infosys. Sikka seems to understand the value of getting his employees to shift their thinking and be idea-driven. More often though, these types of proposals are driven from the bottom up, and in these instances it’s much more challenging to convince the ‘Powers That Be’ to implement a radical idea.
It’s up to…
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